rw-r-r- 1 mac staff - 7249 Aug 31 13:02 FileVault.htmlĪre these items downloaded into the same folder in each user account? rw-r-r- 1 mac staff - 2361 Differentiate Between Models. Macintosh-HD -> Applications -> Utilities -> Terminalĭrwx- 58 mac staff - 1972 Oct 23 17:23 /Users/mac/.Trash bin/ls and drag in to the terminal window the folder enclosing the file where you saw weird permissions. The sudo command will ask for your administration password. Suggest you try the terminal list command to display the file attributes. If it is zipped, get permission on zipped file and created files. To get to the bottom of this, follow the file permissions from the time the file arrives. It should be assigning the user as the owner. If you do not own it, how are you seeing it? Some process or procedure is letting you down. Once you own the file, you can change permissions. How are the files arriving from the customer? What media? I do not understand the problem. There should be a Unix SOP, Stanard Operating Procedure, for adjusting the permissions without having to resort to Administrator Privileges. You should tackle this part of the process. Did you try duplicating the file command + d ? Usually, you can get permissions straighten out by copying the files to a flash drive then copying them back. I have written an Applescript for use by the User to change file permissions on folders or files they get from clients from outside our company.
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